Safety

For parents and schools: who a teenager can play with on Hunchbox, what happens on a video call, and what we keep.

13 and over

Hunchbox is for 13 and over, and older in a few countries (below). Accounts ask for a date of birth, and guests are asked their age before playing on video.

No strangers

You only ever play people you invite, or who invite you, with a game code or link. There are no strangers, no matchmaking and no public profiles.

Under-18s

Nothing about them is public. No personalised ads, and no profiling.

Players’ own words

Players’ own words for what’s in the box pass a word filter first, and the other player has to accept them.

Video calls and video replays

Video calls are only between the players in a game.
A game is recorded only if every player is signed in, 16 or over, and agrees.
A video replay of a round is made only if both players say yes after it.
A video replay is deleted as soon as both players have it, or 10 minutes after it’s made. Hunchbox keeps no copy.

Ages by country

A few countries’ laws need older players, so there these ages apply instead. A guest goes by the country they’re playing in, and an account by the country it was made in. Hunchbox isn’t offered in Brazil or Vietnam.

The youngest you can be, by country
Country	To play, or make an account	To be recorded	To play on video
Australia	13	16	16
Canada	14	16	14
India	18	18	18
Indonesia	18	18	18
Kenya	18	18	18
Nigeria	18	18	18
South Korea	14	16	14
Everywhere else, the UK included	13	16	13

Reporting a player or a problem

Use Report a player or a problem in the game’s menu, or the form below. Every report is read, and answered within 2 working days, and we never tell the player reported who reported them. If a video replay of a teenager has been posted somewhere it shouldn’t be, tell us and we’ll help get it taken down; we remove an intimate picture or video from Hunchbox within 48 hours of being asked.

What kind of problem is it?

A child may be at risk Something sexual Bullying or threats Hate Self-harm Something else

Who is it about?

Another player Me Something else

What happened?

What happened and when, and the game’s code if you know it. Up to 2,000 characters.

Your email, if you’d like a reply

We use it only to reply about this report.

We never tell the player reported who reported them.

Email us instead: [email protected]

A teenager’s data

A parent can ask [email protected] for a teenager’s data, or for their account to be deleted. Players can do both themselves from Account.

In an emergency, call 999

Hunchbox doesn’t watch games as they happen and can’t send help. For advice on keeping children safe online: